Hudson Watch Exchange

Terms & Conditions

Effective Date: January 1, 2026

Hudson Watch Exchange and Brokerage (doing business as “Hudson Watch Exchange”), a trade name of DLV Alternative Investments, LLC (“Hudson Watch Exchange,” “we,” “us,” or “our”), provides luxury watch brokerage, sales, sourcing, and consignment services.

By engaging in any transaction with Hudson Watch Exchange, including payment of an invoice, you acknowledge and agree to the following Terms & Conditions.

Payment of any invoice constitutes full acceptance of these Terms & Conditions.

1. Product Representation & Condition

All watches are described as accurately as possible, including condition, accessories, and known history.

  • All watches are pre-owned unless otherwise stated and may show normal signs of wear

  • Photos and descriptions are provided as a general representation and may not capture every minor detail or imperfection

  • Buyers are responsible for conducting any additional due diligence prior to purchase

2. Authenticity Guarantee (Lifetime)

All watches sold by Hudson Watch Exchange are guaranteed authentic for life, subject to the following conditions:

  • Any claim must be verified by a mutually agreed upon, reputable third-party expert or authorized service center

  • The watch must not have been altered, modified, damaged, or tampered with after delivery

  • This guarantee applies only to the original purchaser

Remedy:
If a watch is proven inauthentic under these terms, Hudson Watch Exchange will provide a full refund of the original purchase price only.

No additional damages, market appreciation, or consequential losses will be covered.

3. Return Policy (72-Hour Inspection Period)

Hudson Watch Exchange offers a 72-hour inspection period beginning at the time of confirmed delivery (per carrier tracking) or physical receipt (pickup or hand delivery).

Returns are accepted within this window, subject to the following:

  • The watch must be returned in identical condition as delivered

  • The watch must not show any signs of wear, use, damage, or tampering

  • All original packaging, accessories, and documentation must be included

Hudson Watch Exchange reserves the sole right to inspect and determine the condition of all returned items.

Any watch returned in a condition inconsistent with its original state may be rejected or subject to fees at our discretion.

Return Shipping:
Return shipping responsibility is handled on a case-by-case basis.

4. Payment Terms

  • All stated prices are based on payment via bank wire or Zelle

  • Zelle payments may be subject to platform-imposed limits and are the responsibility of the client to manage

Credit Card Payments:

  • Credit card payments are accepted at a 3.99% surcharge

  • Credit card usage is limited to clients who:

    • Have an established purchase history with Hudson Watch Exchange, or

    • Are referred by an existing client with an established purchase history

  • Hudson Watch Exchange reserves the right to decline or restrict any payment method at its sole discretion

  • Orders are not confirmed until payment is received in full

  • Title and ownership transfer only upon confirmed receipt of funds

5. Shipping & Delivery

  • All shipments are sent via FedEx Priority Overnight and are fully insured for the full value of the watch

  • All packages require direct signature confirmation upon delivery

  • Shipments are typically held for pickup at a local FedEx Ship Center or Print & Ship Center to ensure secure delivery

  • It is the client’s responsibility to present valid identification and complete pickup in accordance with FedEx policies

  • Risk transfers to the buyer upon confirmed delivery or successful pickup

  • Hudson Watch Exchange is not responsible for delays once the shipment is in transit or held by the carrier6. Consignment Terms

Hudson Watch Exchange offers consignment services under individually agreed terms, which may vary depending on the watch, client, and market conditions.

General terms include:

  • Pricing strategy, commission structure, and duration are agreed upon prior to listing

  • Hudson Watch Exchange maintains discretion over marketing, positioning, and negotiation strategy

  • Market conditions may require price adjustments, which will be communicated with the consignor

Hudson Watch Exchange reserves the right to:

  • Purchase the consigned watch directly at a mutually agreed price

  • Adjust pricing in response to market demand (with communication)

All consigned watches are fully insured while in our possession.

Hudson Watch Exchange is not responsible for:

  • Market fluctuations

  • Time required to complete a sale

Specific written consignment agreements, when applicable, will supersede these general terms.

7. Sourcing & Deposits

For sourcing requests:

  • A 10% non-refundable deposit is required before sourcing begins

  • This deposit compensates Hudson Watch Exchange for time, market access, and capital risk

Once a watch has been successfully located and verified:

  • The client is responsible for completing the remaining balance in a timely manner

Failure to complete payment after a watch has been sourced may result in forfeiture of the deposit and cancellation of the transaction.

8. Market Volatility Disclaimer

Luxury watches are subject to changing market conditions.

Hudson Watch Exchange makes no guarantees regarding:

  • Future value

  • Investment performance

  • Liquidity or resale timing

9. Limitation of Liability

Hudson Watch Exchange shall not be liable for any indirect, incidental, or consequential damages.

Any liability is strictly limited to the original transaction amount.

10. Governing Law

These Terms & Conditions are governed by the laws of the State of New Jersey.

11. Updates to Terms

Hudson Watch Exchange reserves the right to update these Terms & Conditions at any time. Continued engagement constitutes acceptance of any updates.